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KW Studio Privacy Policy

Kingdoms Way Studio

Also operating as: KW Studio Digital Asset Marketplace

Website: https://kwstudio.org

Effective Date: January 22, 2025

Last Updated: June 26, 2026

Business Information

Legal business name: Kingdoms Way Studio

Business ID / Y-tunnus: 3545373-9

Country of registration: Finland

Business address: Työpajankatu 17A, 00580 Helsinki, Finland

Website: https://kwstudio.org

Privacy and legal contact: legal@kwstudio.org

General support: help@kwstudio.org

Seller and business contact: marketing@kwstudio.org

Phone: +358 44 503 2160

KW Studio is an independent Roblox asset marketplace. KW Studio is not affiliated with, endorsed by, sponsored by, or operated by Roblox Corporation.



1. Introduction

Kingdoms Way Studio, also operating as KW Studio Digital Asset Marketplace (“KW Studio”, “we”, “us”, or “our”), respects your privacy and is committed to protecting personal data.

This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when you visit or use kwstudio.org, purchase or download digital products, claim free products, contact support, submit tickets, apply to become a seller, sell digital products, submit products for review, report content, submit legal notices, submit DMCA or counter-notice requests, use community or support channels, or otherwise interact with KW Studio.

KW Studio operates as a digital asset marketplace for Roblox Studio-related development assets, including maps, models, scripted systems, templates, user interface assets, vehicles, free resources, tutorials, and other downloadable digital products.

The website, checkout, digital delivery, seller tools, analytics, cookie consent, embedded media, support forms, report forms, and payment infrastructure may be powered by third-party services, including Payhip, PayPal, Stripe, Cookiebot, Google services, Discord, Roblox, hosting providers, email providers, and other external providers.

By accessing or using kwstudio.org, you acknowledge that you have read this Privacy Policy.



2. Data Controller

For personal data processed through kwstudio.org for marketplace operation, support, moderation, seller review, legal compliance, product reports, refund review, fraud prevention, dispute support, and platform administration, the data controller is:

Kingdoms Way Studio

Business ID / Y-tunnus: 3545373-9

Työpajankatu 17A, 00580 Helsinki, Finland

Website: https://kwstudio.org

Privacy and legal contact: legal@kwstudio.org

Phone: +358 44 503 2160

Where third-party platforms such as Payhip, PayPal, Stripe, Cookiebot, analytics providers, embedded media services, Discord, Roblox, hosting providers, or other external services process personal data for their own purposes, they may act as independent controllers or processors depending on the service and processing activity.



3. Related KW Studio Policies

This Privacy Policy should be read together with KW Studio’s other marketplace, support, privacy, delivery, refund, license, and reporting policies.

Important KW Studio pages include:

  1. Terms of Service: https://kwstudio.org/terms-of-use
  2. Digital Asset License: https://kwstudio.org/digital-asset-license
  3. Digital Delivery Policy: https://kwstudio.org/digital-delivery-policy
  4. Marketplace Rules: https://kwstudio.org/marketplace-rules
  5. Refund Policy: https://kwstudio.org/refund-policy
  6. Contact / Support Tickets: https://kwstudio.org/contact
  7. Dispute Support: https://kwstudio.org/dispute
  8. Report Product / DMCA: https://kwstudio.org/report-product-kw-studio
  9. Seller Terms: https://kwstudio.org/kw-studio-seller-terms
  10. Seller Privacy Policy: https://kwstudio.org/seller-privacy-policy
  11. Cookie Policy: https://kwstudio.org/cookie-policy
  12. Accessibility Statement: https://kwstudio.org/accessibility
  13. Help and Wiki: https://kwstudio.org/kw-studio-help-wiki

For seller-specific data processing, seller verification, KYB, product ownership proof, seller payouts, seller moderation, and seller reporting, read the Seller Privacy Policy.



4. Scope of This Privacy Policy

This Privacy Policy applies to personal data processed by KW Studio in connection with:

  1. Visiting kwstudio.org.
  2. Browsing products, collections, landing pages, tutorials, help pages, policy pages, or marketplace content.
  3. Purchasing, downloading, or claiming free digital products.
  4. Using Payhip-powered checkout, delivery, or account-related features connected to KW Studio purchases.
  5. Applying to become a seller.
  6. Using seller features or submitting products.
  7. Contacting KW Studio support.
  8. Creating support, refund, cancellation, dispute, seller, order, or legal tickets.
  9. Contacting sellers through marketplace-related contact options.
  10. Submitting product reports, copyright reports, DMCA-related notices, counter-notices, ownership concerns, unsafe-file reports, privacy requests, refund requests, or legal concerns.
  11. Participating in KW Studio-related community, affiliate, partnership, seller, or marketing activities where data is submitted to us.

This Privacy Policy does not control the privacy practices of third-party websites, payment processors, social platforms, Discord servers, Roblox, Payhip, PayPal, Stripe, YouTube, Google, Cookiebot, or other external services. Those services may have their own privacy policies.



5. Personal Data We May Collect

KW Studio collects personal data that is reasonably necessary to operate, secure, improve, and enforce the marketplace.

Depending on how you use KW Studio, we may collect the categories of personal data described below.



5.1 Account, Identity, and Contact Data

We may collect:

  1. Name.
  2. Display name.
  3. Store name, brand name, or seller name.
  4. Email address.
  5. Phone number where voluntarily provided or required for support, seller, business, refund, dispute, or legal matters.
  6. Payhip account email.
  7. Seller profile information.
  8. Seller application information.
  9. Publicly provided business, portfolio, Discord, social media, website, or contact links.
  10. Discord username or other contact details if voluntarily provided.
  11. Roblox username, Roblox profile link, Roblox group link, or Roblox game link if voluntarily provided for seller verification, product review, support, or ownership checks.

5.2 Order, Purchase, and Delivery Data

We may collect or receive:

  1. Product ordered, downloaded, or claimed.
  2. Order date and time.
  3. Order reference, receipt reference, or transaction metadata.
  4. Purchase status.
  5. Product delivery information.
  6. Download access or download status information where available.
  7. Refund, cancellation, dispute, or chargeback-related information.
  8. Free product order history where relevant to delivery, abuse prevention, support, marketplace statistics, or fraud prevention.
  9. Buyer email or account information as provided through Payhip or related checkout systems.

KW Studio does not directly store full payment card numbers. Payment processing is handled by third-party payment processors and checkout services.



5.3 Seller and Marketplace Data

If you apply to become a seller or use seller features, we may process:

  1. Seller application details.
  2. Seller email and Payhip account email.
  3. Full legal name where required for seller verification.
  4. Store name, brand name, biography, product descriptions, images, files, and product metadata.
  5. Country or region.
  6. Business address, where applicable.
  7. Business ID, registration number, VAT number, tax number, or equivalent identifier, where applicable.
  8. Trader status, private seller status, freelancer status, business status, studio status, or authorized reseller status.
  9. Payment account details or payment platform information where relevant.
  10. Ownership proof and verification materials submitted by the seller.
  11. Screenshots, videos, documents, licences, development proof, game links, mesh or asset references, source files, or similar materials submitted for product review.
  12. Seller performance, support behavior, moderation history, report history, refund history, and priority seller status.
  13. Communications between KW Studio and the seller regarding applications, moderation, ownership, support, disputes, legal issues, or enforcement.

More detailed seller data information is provided in the Seller Privacy Policy:

https://kwstudio.org/seller-privacy-policy



5.4 Support, Ticket, Legal, and Communication Data

When you contact KW Studio or submit a ticket, we may collect:

  1. Email address.
  2. Name, store name, brand name, or business name.
  3. Phone number if provided.
  4. Order references.
  5. Product names and product URLs.
  6. Support request content.
  7. Refund, cancellation, dispute, or chargeback information.
  8. Legal complaint or report details.
  9. Attachments, screenshots, links, documents, proof files, or evidence you provide.
  10. Communications with KW Studio staff.
  11. Information needed to investigate product reports, disputes, DMCA notices, seller issues, buyer issues, refund requests, unsafe-file reports, ownership concerns, or marketplace policy violations.

Most tickets can be created through:

https://kwstudio.org/contact

Product reports, DMCA notices, ownership disputes, unsafe-file reports, and counter-notices can be submitted through:

https://kwstudio.org/report-product-kw-studio



5.5 Technical, Security, and Usage Data

When you access KW Studio, we may collect or receive:

  1. IP address.
  2. Device and browser information.
  3. Approximate location inferred from IP address.
  4. Login, access, and request timestamps.
  5. Referral source.
  6. Page views and basic website usage information.
  7. Cookie identifiers and consent preferences.
  8. Security logs.
  9. Fraud, abuse, bot, spam, scraping, or network-risk signals.
  10. Information about VPNs, proxies, anonymizers, suspicious traffic, or automated access where detected by security or fraud-prevention tools.

5.6 Public and External Information Used for Review

For seller verification, product moderation, legal compliance, fraud prevention, or marketplace safety, KW Studio may review publicly available or voluntarily provided information, such as:

  1. Public Roblox profiles, groups, games, marketplace items, or creator pages.
  2. Public portfolio links.
  3. Public social media or professional profiles submitted by the user.
  4. Public Discord or community reputation signals where relevant and lawful.
  5. Public reports, claims, or evidence related to asset ownership or marketplace abuse.
  6. Public web search results connected to a seller identity, brand, product, or ownership claim.

KW Studio does not use this information to make fully automated legal decisions. Human review may be used for trust, safety, seller approval, product moderation, ownership checks, and enforcement.



6. Information We Do Not Intentionally Collect

KW Studio does not intentionally collect:

  1. Full payment card numbers.
  2. Roblox account passwords.
  3. PayPal, Payhip, Roblox, Discord, or email passwords.
  4. Private Roblox account credentials.
  5. Private keys.
  6. Payment card security codes.
  7. Unrelated government ID documents.
  8. Special category data such as health information, religious beliefs, political opinions, biometric data, trade union membership, or similar sensitive categories unless legally necessary and specifically requested for a valid reason.
  9. Children’s sensitive personal data.

Government ID documents may be requested only in rare legal, dispute, fraud, payment, seller verification, KYB, or compliance situations where appropriate.

Users should not send unnecessary sensitive personal data to KW Studio.



7. How We Use Personal Data

KW Studio may use personal data for the purposes described below.



7.1 Marketplace Operation

We use personal data to:

  1. Process orders.
  2. Deliver digital products.
  3. Enable free product claims.
  4. Provide access to purchases.
  5. Maintain product pages, collections, seller pages, and marketplace features.
  6. Support seller dashboard and product submission workflows.
  7. Communicate about orders, downloads, products, support, seller matters, and legal matters.

7.2 Customer Support, Refunds, and Disputes

We use personal data to:

  1. Respond to support requests.
  2. Recover order information.
  3. Help with missing files or download issues.
  4. Route product-specific questions to sellers where appropriate.
  5. Handle refund, cancellation, withdrawal, store credit, or dispute-related inquiries.
  6. Investigate technical issues, failed downloads, missing files, wrong files, duplicate purchases, marketplace errors, or product-not-as-described issues.
  7. Review dispute support cases submitted through https://kwstudio.org/dispute.

7.3 Seller Review and Product Moderation

We use personal data to:

  1. Review seller applications.
  2. Verify seller identity, trader status, business status, freelancer status, brand consistency, and public reputation where relevant.
  3. Review product submissions.
  4. Check ownership proof, licensing claims, product quality, safety risks, and potential leak or resale risks.
  5. Investigate reports, DMCA complaints, suspicious products, unsafe files, or marketplace abuse.
  6. Apply seller restrictions, product removals, suspension, termination, priority seller rules, or enforcement actions where appropriate.

7.4 Security, Fraud Prevention, and Abuse Detection

We use personal data to:

  1. Detect suspicious traffic, fraud, fake accounts, abuse, spam, chargeback abuse, leaking behavior, scraping, or platform misuse.
  2. Enforce network, identity, and marketplace safety rules.
  3. Prevent unauthorized access, bot activity, fraud, or marketplace exploitation.
  4. Protect buyers, sellers, KW Studio, rights holders, payment systems, and marketplace integrity.

7.5 Legal and Compliance Purposes

We use personal data to:

  1. Comply with accounting, tax, platform reporting, legal, regulatory, and consumer protection obligations.
  2. Respond to lawful requests, court orders, regulatory inquiries, or legal claims.
  3. Enforce Terms of Service, Seller Terms, Digital Asset License, Marketplace Rules, intellectual property rules, and other marketplace policies.
  4. Handle DMCA, ownership, copyright, licensing, fraud, unsafe-file, abuse, chargeback, or legal reports.
  5. Establish, exercise, or defend legal claims.

7.6 Analytics, Improvement, and Marketplace Development

Where permitted by law and consent settings, we may use personal data or analytics data to:

  1. Understand website traffic and product interest.
  2. Improve landing pages, search experience, collections, tutorials, support pages, and product discovery.
  3. Measure general marketplace performance.
  4. Improve buyer and seller experience.
  5. Detect broken pages, poor user experience, or technical problems.

7.7 Marketing and Community Communication

Where permitted by law, we may use contact information or consent-based tools to:

  1. Send marketplace updates.
  2. Notify sellers about marketplace changes.
  3. Communicate about affiliate, partnership, or business opportunities.
  4. Share product, tutorial, or platform updates.
  5. Respond to user-initiated community, partnership, or marketing requests.

Users may unsubscribe from optional marketing emails where applicable. Service, legal, security, transaction, and support messages may still be sent where necessary.



8. Legal Bases for Processing Personal Data

Where GDPR applies, KW Studio relies on the following legal bases.



8.1 Contractual Necessity

We process personal data where necessary to provide marketplace services, process orders, deliver digital products, support purchases, enable seller access, process seller applications, and administer user-requested services.



8.2 Legitimate Interests

We process personal data where necessary for legitimate business and marketplace interests, including:

  1. Operating and improving KW Studio.
  2. Preventing fraud, abuse, leaking, spam, and unauthorized access.
  3. Reviewing sellers and product submissions.
  4. Protecting buyers and sellers.
  5. Enforcing marketplace rules.
  6. Handling support requests and disputes.
  7. Maintaining platform security.
  8. Improving product discovery and website performance.

We balance these interests against user privacy rights and do not process personal data in a way that overrides fundamental rights and freedoms.



8.3 Legal Obligation

We process personal data where necessary to comply with accounting, tax, consumer protection, platform reporting, regulatory, dispute, or law enforcement obligations.



8.4 Consent

We rely on consent where required, such as for certain cookies, analytics, advertising, embedded media, optional marketing communications, or other consent-based processing.

Consent may be withdrawn where applicable.



8.5 Legal Claims

We may process and retain personal data where necessary to establish, exercise, or defend legal claims, including marketplace disputes, DMCA notices, intellectual property claims, chargebacks, fraud reports, seller enforcement, unsafe-file reports, and abuse investigations.



9. Payhip, Payment Processors, and Third-Party Checkout

KW Studio may use Payhip-powered infrastructure to host product pages, process orders, manage digital delivery, support seller-related marketplace features, and connect payment processing services.

Payments may be handled by third-party providers such as PayPal, Stripe, card networks, banks, or other payment services supported by Payhip. These providers may process personal data independently according to their own privacy policies and legal obligations.

KW Studio does not directly store full payment card numbers. Payment processors may collect and process payment details, billing information, fraud signals, transaction records, tax information, and other information required to complete and secure payments.

Users should review Payhip’s and the relevant payment provider’s privacy policies to understand how they process personal data.



10. VAT, Tax, and Transaction Records

KW Studio may process transaction-related information for accounting, tax, VAT, refund, chargeback, and legal compliance purposes.

Customer-facing VAT, sales tax, or digital product tax calculation may be handled by Payhip or payment providers depending on the buyer’s location, product type, checkout configuration, and applicable rules.

Transaction, refund, tax, accounting, payout, seller fee, payment metadata, and dispute records may be retained where needed to comply with legal obligations, respond to payment disputes, verify delivery, support refunds, prevent fraud, support DAC7 or other platform reporting where applicable, or defend legal claims.



11. Roblox-Related Data

KW Studio is an independent digital asset marketplace and is not affiliated with, endorsed by, sponsored by, or operated by Roblox Corporation.

KW Studio may process Roblox-related information only where relevant to marketplace activity, such as:

  1. Seller-provided Roblox profile links.
  2. Roblox group links.
  3. Roblox game links used as product proof.
  4. Roblox asset or mesh references used for ownership review.
  5. Buyer or seller communications involving Roblox Studio setup or product use.

KW Studio does not request Roblox passwords, access private Roblox accounts, or directly modify user Roblox experiences.

Buyers and sellers are responsible for complying with Roblox’s own terms, rules, and platform requirements when using assets in Roblox Studio or Roblox experiences.



12. Cookies and Similar Technologies

KW Studio may use cookies, scripts, pixels, tags, local storage, and similar technologies for:

  1. Essential website functionality.
  2. Checkout and order delivery.
  3. Security and fraud prevention.
  4. Cookie consent management.
  5. Analytics and traffic measurement.
  6. Embedded media, such as YouTube videos.
  7. User experience improvements.
  8. Referral and affiliate tracking where applicable.
  9. Advertising or marketing measurement where applicable and consented.

Some cookies are essential and required for the website to function. Optional cookies, such as analytics, advertising, social media, or external media cookies, may require user consent depending on applicable law and cookie settings.

Where consent is required, optional cookies should not be placed before the user has provided consent.

If optional media cookies are declined, embedded videos or external content may not load. Core marketplace features such as browsing products, reading descriptions, checkout, downloads, and support should still remain available where technically possible.

Users can manage cookie preferences through the cookie banner, cookie settings tool, Cookie Declaration, Cookie Policy, or browser settings.

More information is provided in the Cookie Policy:

https://kwstudio.org/cookie-policy



13. Cookiebot and Cookie Declaration

KW Studio may use Cookiebot or another cookie consent management tool to manage cookie consent, document cookie preferences, display a cookie declaration, and allow users to change or withdraw consent.

The Cookie Declaration may list current cookies used on kwstudio.org, including cookie names, providers, purposes, categories, storage durations, and cookie types.

Users may change or withdraw cookie consent through the cookie settings tool, Cookie Policy, or Cookie Declaration available on the website.

Consent records may include a consent ID, consent timestamp, selected cookie categories, and the domain to which consent applies. These records help document cookie choices and support compliance with applicable cookie and privacy laws.

The Cookie Declaration may be generated and updated by Cookiebot or another consent management provider.



14. Analytics and Website Measurement

KW Studio may use analytics tools, such as Google Analytics or similar services, to understand traffic, page performance, product interest, referral sources, and general marketplace usage.

Analytics data may include page views, device information, browser type, approximate location, referral source, and interaction data.

Where required, analytics cookies are only used with consent.

KW Studio uses analytics to improve marketplace structure, landing pages, product discovery, buyer experience, seller experience, support pages, and website performance.



15. Advertising, Social Media, and Marketing Technologies

Where applicable and permitted by consent settings, KW Studio may use advertising, social media, or marketing technologies to measure campaigns, understand referral traffic, show marketplace content, or improve marketing performance.

These technologies may be provided by third parties and may involve cookies, pixels, tags, scripts, local storage, or similar tools.

Where legally required, advertising, retargeting, social media, or non-essential marketing cookies will only be used after consent.

KW Studio does not sell personal data.



16. Embedded Content and External Links

KW Studio pages may include embedded or linked content from third-party services, including:

  1. YouTube videos.
  2. Discord invite links.
  3. Social media pages.
  4. Trust and review widgets.
  5. Roblox profile, group, or game links.
  6. Seller websites or portfolio links.
  7. External documentation or tutorial resources.
  8. Payment, checkout, or delivery service links.

When you interact with embedded content or external links, the third-party service may collect personal data according to its own privacy policy.

KW Studio is not responsible for the privacy practices of external websites or services.



17. Seller Access, Verification, and Marketplace Moderation

KW Studio may manually review sellers before allowing access to seller tools or before approving products for sale.

This review may include checking seller-provided information, public identity signals, trader status, freelancer status, business status, product proof, ownership evidence, product history, report history, payout risk, tax or business uncertainty, and potential fraud or leak indicators.

KW Studio may request additional information from sellers where necessary to verify identity, trader status, ownership, licensing rights, product authenticity, marketplace trust, payout eligibility, or legal compliance.

Seller review and product moderation may result in:

  1. Approval.
  2. Request for more information.
  3. Product edits or removal.
  4. Seller restrictions.
  5. Temporary suspension.
  6. Permanent termination.
  7. Priority or high-trust seller status.
  8. Legal, payment, or enforcement escalation where appropriate.

These reviews are performed to protect KW Studio, buyers, sellers, intellectual property owners, payment systems, and marketplace integrity.

More seller-specific privacy information is available at:

https://kwstudio.org/seller-privacy-policy



18. Product Reports, DMCA, Counter-Notices, and Safety Reports

KW Studio may process personal data submitted through product reports, DMCA notices, copyright complaints, ownership disputes, unsafe-file reports, seller counter-notices, and legal complaints.

This may include names, contact details, product URLs, ownership evidence, copyright evidence, screenshots, source files, communications, legal statements, signatures, and proof materials.

KW Studio may use this information to:

  1. Review the report.
  2. Contact the reporter.
  3. Contact the seller.
  4. Request ownership proof or safety clarification.
  5. Hide, restrict, or remove products.
  6. Preserve evidence.
  7. Respond to legal claims.
  8. Take marketplace enforcement action.
  9. Provide explanations where appropriate or required.
  10. Protect buyers, sellers, rights holders, and KW Studio.

Product reports, DMCA notices, ownership disputes, unsafe-file reports, and counter-notices may be submitted through:

https://kwstudio.org/report-product-kw-studio

or by contacting:

legal@kwstudio.org



19. Refunds, Disputes, and Payment Provider Cases

KW Studio may process personal data connected to refund requests, cancellation requests, withdrawal requests, duplicate purchases, missing file reports, product-not-as-described reports, PayPal disputes, card disputes, chargebacks, fraud claims, unauthorized payment claims, or other payment-provider cases.

This may include order details, product URLs, buyer messages, seller messages, download/access records, payment metadata, dispute evidence, screenshots, support tickets, refund decisions, and communication with Payhip, PayPal, banks, card networks, payment processors, sellers, or legal advisors.

Refund and cancellation tickets may be submitted through:

https://kwstudio.org/contact

Dispute support is available through:

https://kwstudio.org/dispute



20. Network Restrictions, VPNs, Proxies, and Security Enforcement

To protect the marketplace from fraud, abuse, account misrepresentation, leaking, ban evasion, spam, scraping, and security threats, KW Studio may detect and restrict suspicious network activity.

The use of VPNs, proxies, anonymizers, disposable accounts, suspicious network masking, or similar technologies may be restricted, especially for seller applications, seller dashboard activity, product submissions, support abuse, suspicious orders, or enforcement cases.

Where appropriate, KW Studio may apply:

  1. Additional review.
  2. Temporary restrictions.
  3. Account or seller suspension.
  4. Product review delays.
  5. Permanent termination.
  6. Refusal of seller access.
  7. Refusal of service.
  8. Legal escalation.

Network and identity-related enforcement is used for marketplace security and abuse prevention.

KW Studio does not guarantee access where activity creates a security, fraud, legal, payment, or trust risk.



21. Sharing Personal Data

KW Studio does not sell personal data.

We may share personal data only where necessary and lawful.



21.1 Service Providers and Processors

We may share personal data with service providers such as:

  1. Payhip.
  2. Payment processors.
  3. Hosting providers.
  4. Security providers.
  5. Analytics providers.
  6. Email providers.
  7. Support tools.
  8. Cookie consent tools.
  9. Fraud prevention or abuse detection services.
  10. Cloud storage, communication, or business operations tools.

21.2 Sellers

Where necessary to fulfill purchases, support buyers, respond to product-specific questions, handle order-related issues, review refunds, or investigate product disputes, limited buyer or order information may be made available to sellers through marketplace tools or communications.

Sellers may only use buyer data for order fulfillment, product support, legal compliance, or direct marketplace-related communication.

Sellers must not use buyer data for spam, unrelated marketing, resale, harassment, data scraping, or unauthorized purposes.



21.3 Payment, Checkout, and Delivery Providers

We may share or receive personal data with Payhip, PayPal, Stripe, card networks, banks, payment processors, tax tools, delivery providers, or checkout providers where necessary to process orders, deliver files, handle refunds, respond to chargebacks, prevent fraud, or comply with tax and accounting obligations.



21.4 Legal, Regulatory, and Safety Recipients

We may disclose personal data where necessary to:

  1. Comply with law, court orders, legal process, or regulatory requirements.
  2. Respond to law enforcement or public authorities.
  3. Handle DMCA, intellectual property, fraud, abuse, chargeback, unsafe-file, or legal claims.
  4. Protect the rights, safety, property, or integrity of KW Studio, buyers, sellers, or third parties.
  5. Enforce Terms of Service, Seller Terms, product licences, Marketplace Rules, or other policies.

21.5 Business Transfers

If KW Studio is reorganized, sold, transferred, merged, or otherwise involved in a business transition, personal data may be transferred as part of that transaction, subject to appropriate safeguards and applicable law.



22. International Data Transfers

KW Studio is based in Finland, but the services we use may process data in other countries, including outside the European Economic Area.

Where personal data is transferred outside the EEA, KW Studio or its service providers may rely on lawful transfer mechanisms such as adequacy decisions, Standard Contractual Clauses, contractual safeguards, or other legally recognized transfer tools where required.

Users should also review the privacy policies of third-party providers, including Payhip, payment processors, analytics providers, cookie consent tools, and embedded media services, for information about their international data transfers.



23. Data Retention

KW Studio keeps personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may vary depending on the type of data.



23.1 Account and Access Data

Account-related data may be retained for as long as the account, seller access, purchase access, or marketplace relationship remains active.

Certain inactive access data may be deleted, anonymized, or limited after extended inactivity where no legal, contractual, accounting, support, security, or dispute reason requires continued retention.



23.2 Order and Transaction Data

Order, transaction, invoice, tax, accounting, refund, chargeback, and payment metadata may be retained for the period required by accounting, tax, consumer protection, payment, and legal obligations.



23.3 Support, Ticket, and Legal Communications

Support, ticket, complaint, legal, DMCA, fraud, ownership, moderation, refund, dispute, and enforcement communications may be retained for as long as necessary to resolve the issue, maintain records, prevent repeated abuse, defend legal claims, or comply with legal obligations.



23.4 Seller Verification and Product Review Data

Seller application data, trader status information, KYB information, product review materials, ownership proof, moderation records, seller communications, and enforcement history may be retained for as long as necessary to operate the marketplace, verify product legitimacy, protect buyers, resolve disputes, prevent repeat abuse, comply with law, and defend legal claims.



23.5 Cookie Consent and Analytics Data

Cookie consent records and analytics data may be retained according to the settings of the relevant analytics, cookie, or consent provider and applicable law.



24. Data Security

KW Studio uses reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include:

  1. Access restrictions.
  2. Account and dashboard controls.
  3. Manual moderation processes.
  4. Security monitoring.
  5. Abuse detection.
  6. Secure third-party service providers.
  7. Limiting access to personal data to those who need it.
  8. Reviewing suspicious seller, product, or order activity.
  9. Maintaining support and legal escalation channels.

No online service can guarantee complete security. Users are responsible for keeping their own email, Payhip, PayPal, Roblox, Discord, and other accounts secure.



25. Data Breach Handling

If KW Studio becomes aware of a personal data breach, KW Studio may investigate the issue, take steps to limit harm, preserve relevant records, contact affected service providers, and notify users or authorities where required by applicable law.

Users should promptly contact KW Studio at legal@kwstudio.org if they believe their personal data, seller data, buyer data, account data, product report data, or support data has been exposed, misused, or sent to the wrong party through KW Studio systems.



26. Automated Decision-Making and Human Review

KW Studio may use automated or semi-automated tools to help detect spam, fraud, bot traffic, suspicious orders, suspicious seller applications, duplicate submissions, abusive behavior, security risk, or marketplace misuse.

KW Studio does not intend to make solely automated decisions that produce legal effects or similarly significant effects without appropriate human review where required by law.

Seller approvals, product moderation, product removals, enforcement decisions, refund reviews, legal report reviews, and ownership disputes may involve human review.



27. Your GDPR Rights

Where GDPR applies, you may have the following rights, subject to legal conditions and limitations:

  1. Right to access your personal data.
  2. Right to correct inaccurate or incomplete personal data.
  3. Right to request deletion of personal data.
  4. Right to restrict processing.
  5. Right to object to processing based on legitimate interests.
  6. Right to data portability where applicable.
  7. Right to withdraw consent where processing is based on consent.
  8. Right to lodge a complaint with a supervisory authority.

To exercise your rights, contact:

legal@kwstudio.org

We may need to verify your identity before responding to a privacy request.

KW Studio will respond to valid privacy requests within the timeframe required by applicable law.

Some data may need to be retained where required for legal, accounting, fraud prevention, dispute resolution, marketplace security, product access, refund handling, seller verification, or legal claim purposes.



28. Finnish Data Protection Authority

If you are located in Finland or the European Union and believe your data protection rights have been violated, you may have the right to lodge a complaint with your local data protection authority.

In Finland, the supervisory authority is the Office of the Data Protection Ombudsman.

You can also contact KW Studio first at:

legal@kwstudio.org



29. Children and Minors

KW Studio is intended for users who are legally able to use digital marketplace services, purchase digital products, or participate in seller activity under applicable law.

Because KW Studio sells Roblox Studio-related assets, some users may be younger developers. Minors should use KW Studio only with permission and supervision from a parent or legal guardian where required.

KW Studio does not knowingly collect personal data from children in a way that is not permitted by law. If we become aware that personal data has been collected from a child without appropriate legal basis or consent where required, we may delete the data or restrict access.

Sellers must be at least 18 years old.



30. Marketing Communications

KW Studio may send service-related messages about orders, downloads, support, seller applications, product submissions, legal issues, marketplace rules, policy changes, or account matters.

Where KW Studio sends optional marketing emails, newsletters, marketplace updates, seller announcements, affiliate messages, or promotional communications, users may unsubscribe where applicable.

Service-related, legal, security, transaction, and support messages may still be sent where necessary even if optional marketing is disabled.



31. User Responsibilities

Users should:

  1. Provide accurate contact and order information.
  2. Keep account credentials secure.
  3. Avoid sending unnecessary sensitive personal data.
  4. Use seller and buyer information only for legitimate marketplace purposes.
  5. Not misuse buyer, seller, support, or product data.
  6. Not attempt to access KW Studio through fraud, impersonation, scraping, spam, VPN abuse, proxy abuse, or security bypass methods.
  7. Follow KW Studio Terms of Service, Seller Terms, product licence rules, Marketplace Rules, and applicable law.

32. No Sale of Personal Data

KW Studio does not sell personal data.

KW Studio may use third-party tools for checkout, payment, analytics, cookie consent, support, hosting, marketing measurement, or embedded content. Those tools may process personal data according to their own terms and privacy policies.

Where optional advertising, analytics, or marketing cookies require consent, KW Studio will use those tools according to consent settings where technically available and legally required.



33. Privacy Requests

Privacy requests can be sent to:

legal@kwstudio.org

A privacy request should include:

  1. Your name.
  2. Your contact email.
  3. The type of request.
  4. The information or account the request relates to.
  5. Any order reference, seller store name, ticket reference, or product report reference if relevant.
  6. Enough information for KW Studio to verify the request.

Do not include passwords, payment card numbers, private keys, or unnecessary sensitive information in a privacy request.

KW Studio may refuse, limit, or delay a request where allowed by law, including where identity cannot be verified, the request is manifestly unfounded or excessive, or the requested data must be retained for legal, accounting, fraud prevention, marketplace safety, dispute, seller verification, or legal claim purposes.



34. Changes to This Privacy Policy

KW Studio may update this Privacy Policy from time to time to reflect changes in law, marketplace operations, third-party services, security practices, seller processes, analytics tools, cookie tools, product functionality, reporting obligations, support processes, or business operations.

The updated version will be posted on this page with a revised “Last Updated” date.

Continued use of KW Studio after updates means you acknowledge the updated Privacy Policy.

Where required by law, KW Studio may provide additional notice or request consent for certain changes.



35. Contact Information

For privacy questions, data requests, legal concerns, product reports, copyright matters, or policy-related issues, contact:

legal@kwstudio.org

For general support matters, users may contact:

help@kwstudio.org

For seller, partnership, or business matters, users may contact:

marketing@kwstudio.org

Most support, refund, cancellation, seller, order, and routing tickets can be created through:

https://kwstudio.org/contact

Product reports, copyright notices, DMCA notices, unsafe-file reports, ownership disputes, and counter-notices should be submitted through:

https://kwstudio.org/report-product-kw-studio

Dispute support is available at:

https://kwstudio.org/dispute

Kingdoms Way Studio / KW Studio Digital Asset Marketplace

Business ID / Y-tunnus: 3545373-9

Työpajankatu 17A, 00580 Helsinki, Finland

Website: https://kwstudio.org

Phone: +358 44 503 2160

KW Studio is an independent Roblox asset marketplace and is not affiliated with, endorsed by, sponsored by, or operated by Roblox Corporation.



36. Cookie Declaration

KW Studio uses a cookie consent management tool to display the current Cookie Declaration for kwstudio.org.

The Cookie Declaration may include the current list of cookies used on the website, cookie categories, providers, purposes, storage durations, and consent-management options.

Users can change or withdraw consent through the cookie settings or Cookie Declaration shown on the website.

The full Cookie Policy is available at:

https://kwstudio.org/cookie-policy

Place the live Cookiebot Cookie Declaration or equivalent consent-management declaration below this section.

KW Studio Policy Directory

KW Studio Legal, Support and Marketplace Links

Use this directory to find KW Studio’s official support routes, legal policies, marketplace rules, privacy pages, digital delivery terms, refund process, dispute support, and product reporting options.

Marketplace note: KW Studio is an independent Roblox asset marketplace and is not affiliated with, endorsed by, sponsored by, or operated by Roblox Corporation. For most order, refund, cancellation, seller, and support tickets, use the Contact page. For copyright, stolen asset, unsafe file, DMCA, or counter-notice issues, use the Report Product / DMCA page.